Roles are categories that heroes in Overwatch 2 are categorized by. A hero's role describes the general characteristics of the hero and their purpose on the team.
Tank

Tank heroes soak up damage, create space for your team, and break apart fortified positions, like closely-grouped enemies and narrow choke-points. If you’re a tank, you lead the charge.
There are currently 13 Tank heroes in the game:
Role passive
- Reduces the speed of knockbacks received by 25%
- Ultimate charge and perk progress generation from damage and healing dealt to heroes with the Role: Tank passive is reduced by 40%.
- Reduces the total damage received from critical hits, such as headshots, by 25%.
- Weapons with a lower 1.5x headshot modifier ignore this damage reduction completely.
- The effectiveness on abilities that deal critical damage through other means than headshots is ambiguous: Earthshatter and Overrun are affected by the damage reduction, but Virus and Volatile Chaingun's forced critical hits against burning targets are not.
- The reduction stacks additively with other modifiers affecting damage taken.
- All tanks have 150 more health in Role Queue. The amount of armor and/or shields remains the same.
- Knockback and critical damage reduction removed.
- Reinhardt has the Steadfast passive again, reducing knockback by 30%.
- No longer grants increased base health.
- Ultimate charge generation reduction reduced from 40% to 20%.
Overview
D.Va |
D.Va Hero Selection
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Doomfist |
Doomfist Hero Selection
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Hazard |
Hazard Hero Selection
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Junker Queen |
Junker Queen Hero Selection
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Mauga |
Mauga Hero Selection
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Orisa |
Orisa Hero Selection In Overwatch, Orisa served as the central anchor of her team, and defended her teammates from the frontline with a protective barrier. She could attack from long range, fortify her own defenses, launch graviton charges to slow and move enemies, and deploy a Supercharger to boost the damage output of multiple allies at once.[3] In Overwatch 2, Orisa is an offensive tank.[4]
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Ramattra |
Ramattra Hero Selection
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Reinhardt |
Reinhardt Hero Selection
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Roadhog |
Roadhog Hero Selection
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Sigma |
Sigma Hero Selection
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Winston |
Winston Hero Selection
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Wrecking Ball |
Wrecking Ball Hero Selection Wrecking Ball rolls across the battlefield, using his arsenal of weapons and his mech’s powerful body to crush his enemies.
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Zarya |
Zarya Hero Selection Deploying powerful personal barriers that convert incoming damage into energy for her massive Particle Cannon, Zarya is an invaluable asset on the front lines of any battle.
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Damage

Damage heroes are responsible for seeking out, engaging, and defeating the enemy using their varied tools and abilities. Playing a damage hero means it is your duty to secure kills.
There are currently 20 Damage heroes in the game:
Role passive
-15% received (tanks)
- Does not stack with itself or the passive from another damage role hero.
- Stacks multiplicatively with other modifiers that affect healing received.
- Objects that deal damage, such as turrets, may also apply the effect.
- Self-damage does not apply the effect.
- No longer has reduced effectiveness for tank heroes.
Overview
Ashe |
As the leader of the Deadlock Gang, Ashe is a rebellious outlaw who's not afraid to get her hands dirty. Ashe can quickly fire her rifle from the hip or use her weapon’s aim-down sights to line up a high damage shot at the cost of fire-rate. She blasts enemies by throwing dynamite, and her coach gun packs enough punch to put some distance between her and her foes, or gain some air to leap to hard to reach places or for an aerial shot. And Ashe is not alone, as she can call on her omnic ally B.O.B. to join the fray when the need arises. |
Bastion |
The ability to transform between Assault, Recon and devastating Artillery configurations provided Bastion with a high damage output. |
Cassidy |
Armed with his Peacekeeper revolver, Cassidy takes out targets with deadeye precision and dives out of danger with eagle-like speed. |
Echo |
Echo is an evolutionary robot programmed with a rapidly adapting artificial intelligence, versatile enough to fill multiple battlefield combat roles. |
Freja |
Freja's kit is built for players who thrive on accuracy, agility, and pure tactical domination. She is well suited for players who thrive on precision and positioning.[5] Her kit combines high mobility with precision ranged attacks.[6] |
Genji |
Genji flings precise and deadly Shuriken at his targets, and uses his wakizashi to deflect projectiles or delivers a Swift Strike with his technologically-advanced "dragonblade" that cuts down enemies. |
Hanzo |
Hanzo's versatile arrows can reveal his enemies or rapid fire to strike multiple targets. He can scale walls to fire his bow from on high, or summon a titanic spirit dragon. |
Junkrat |
Junkrat's area-denying armaments include a Frag Launcher that lobs bouncing grenades, Concussion Mines that send enemies flying, and Steel Traps that stop foes dead in their tracks. |
Mei |
Mei’s weather-altering devices slow opponents and protect locations. Her Endothermic Blaster unleashes damaging icicles and frost streams, and she can Cryo-Freeze herself to guard against counterattacks, or obstruct the opposing team's movements with an Ice Wall. |
Pharah |
Soaring through the air in her combat armor, and armed with a launcher that lays down high-explosive rockets, Pharah is a force to be reckoned with. |
Reaper |
Hellfire Shotguns, the ghostly ability to become immune to damage, and the power to step between shadows make Reaper one of the deadliest beings on Earth. |
Sojourn |
As a former Overwatch Captain, Sojourn fields abilities designed to plan, lead, and execute strikes on her opposition. Sojourn offers a unique mid-range gameplay experience and a kit packed with some incredible mobility and artillery.[7]
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Soldier: 76 |
Armed with cutting-edge weaponry, including an experimental pulse rifle that’s capable of firing spirals of high-powered Helix Rockets, Soldier: 76 has the speed and support know-how of a highly trained warrior. |
Sombra |
Sombra Hero Selection
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Symmetra |
Symmetra utilizes her light-bending Photon Projector to dispatch adversaries, shield her associates, construct teleportation pads and deploy particle-blasting Sentry Turrets. |
Torbjörn |
Torbjörn’s extensive arsenal includes a rivet gun and hammer, as well as a personal forge that he can use to build turrets. |
Tracer |
Toting twin pulse pistols, energy-based time bombs, and rapid-fire banter, Tracer is able to "blink" through space and rewind her personal timeline as she battles to right wrongs the world over. |
Venture |
Venture is an elusive, combo-oriented close-range damage dealer. |
Widowmaker |
Widowmaker equips herself with whatever it takes to eliminate her targets, including mines that dispense poisonous gas, a visor that grants her squad infra-sight, and a powerful sniper rifle that can fire in fully-automatic mode. |
Support

Support heroes empower their allies by healing them, boosting their damage, and providing vital utility. As support, you’re the backbone of your team’s survival.
There are currently 12 support heroes in the game:
Role passive
- Reduces the time before passive health regeneration starts from 6 to 3 seconds after taking damage.
Overview
Ana |
A founding member of Overwatch and once renowned as the greatest sniper in the world, Ana Amari comes from a long line of decorated military veterans. Though she was thought to have perished in a firefight with Talon, Ana has rejoined the fray to protect her country, family, and closest allies.[9]
Ana's versatile arsenal allows her to affect heroes all over the battlefield. Her Biotic Rifle's is capable of firing long-range smart projectiles that heal allies and damage her enemies. The rifle is equipped with a scope that allows for more precise and instantaneous shots. Ana's Biotic Grenades increases the healing received by her allies and denies healing from enemies hit. Her sidearm fires a Sleep Dart which tranquilizes key targets, and her ultimate, Nano Boost, temporarily empowers one of her allies, granting them damage resistance and increasing the damage they deal. |
Baptiste |
Baptiste wields an assortment of experimental devices and weaponry to keep allies alive and eliminate threats under fierce conditions. A battle-hardened combat medic, he is just as capable of saving lives as he is taking out the enemy. |
Brigitte |
Brigitte specializes in protection. She can throw Repair Packs to heal teammates, as well as automatically heal nearby allies when she damages foes. Her Rocket Flail can strike multiple close-range targets when swung normally, or a single medium-range target via the Whip Shot. When entering the fray, her Barrier Shield provides personal defense and can also be used offensively with Shield Bash. Brigitte’s ultimate ability, Rally, gives her a small short-term speed boost and provides longer-lasting Overhealth to her nearby allies, as well as a personal boost of armor for herelf.s |
Illari |
Illari harnesses the power of the sun in her Solar Rifle, capable of dealing long range poke damage and creating a high-output healing beam. She can also deploy a healing pylon to automatically heal nearby allies. Her ultimate ability fires an explosive ball of solar energy that slows enemies in a massive area and causes them to burst upon taking more damage. |
Juno |
Juno is a highly mobile hero with a focus on verticality.[10] |
Kiriko |
Kiriko is a kunoichi healer who is aided by her kitsune spirit. She can throw protection suzu to her allies or kunai against her enemies.[11]
She is a family friend of the Shimada Family. She also trained in the early days with Genji and Hanzo. |
Lifeweaver |
Lifeweaver is a support that provides reliable healing and utility that allows him to reposition his teammates and save them from dangerous situations. |
Lúcio |
On the battlefield, Lúcio’s cutting-edge Sonic Amplifier buffets enemies with projectiles and knocks foes back with blasts of sound. His songs can both heal his team or boost their movement speed, and he can switch between tracks on the fly. |
Mercy |
Mercy’s Valkyrie Suit helps keep her close to teammates like a guardian angel; healing, resurrecting or strengthening them with the beams emanating from her Caduceus Staff. |
Moira |
Moira’s biotic abilities enable her to contribute healing or damage in any crisis. While Biotic Grasp gives Moira short-range options, her Biotic Orbs contribute longer-range, hands-off damage and healing; she can also Fade to escape groups or remain close to allies in need of support. Once she’s charged Coalescence, Moira can save allies from elimination, with healing, while also damaging several enemies at the same time. |
Wuyang |
Wuyang has water-based abilities that can manipulate the battlefield.[12] His playstyle is all about rhythm, disruption, and flow-based control, with fluid healing, hybrid damage utility, and graceful mobility.[13] |
Zenyatta |
Zenyatta calls upon orbs of harmony and discord to heal his teammates and weaken his opponents, all while pursuing a transcendent state of immunity to damage. |
Role Queue
An example of separate SR for each role
Role Queue is the primary queue mode in Overwatch 2, and restricts each team composition to one Tank hero, two Damage heroes, and two Support heroes. Players first select one or more roles before queueing, and once in a match, can only play heroes within the role that they were matched into.
In Competitive Role Queue, players have a separate rank and skill tier for each role.
Development
Merging roles
During the first two years of Overwatch, the Damage role was split into two separate roles, Offense and Defense. The Offense role included more aggressive heroes (such as Tracer and Sombra), while the Defense role was for heroes whose strengths were more suitable for a solid defense (such as Bastion and Torbjörn).
These merged into the single role in the June 26, 2018 patch. Blizzard stated that merging the two roles made more sense, as it was becoming harder to differentiate one from the other.[14]
| “ | Since the line between Offense and Defense heroes has become increasingly blurred, we’ve decided to group all those heroes into a single new “Damage” category. We believe that the term more closely matches the role name that is now being used in Overwatch League and across most of the game’s community. | „ |
| ~ Blizzard Entertainment |
Introducing Role Queue
Role Queue was added in August 2019 for Competitive Play, and September 2019 for Quick Play. The goal of the new system was to reduce tension, pressure, disappointment, or even hostility as a team composition comes together, leading to matches that players are in roles that they want to be in, rather than ones they were forced onto.[15]
Although Role Queue has standardized team compositions, it has drastically increased the time it takes to find a game, especially for certain roles. To pass the time, the While you wait feature was introduced in December 2019, and allows players to use the Practice Range and play specialized game modes while waiting.
Another effort made to try and reduce queue times was an experimental mode dubbed "Triple Damage," which was available from February 25th to March 3rd, 2020 as a trial. It increased the number of Damage heroes per team from two to three, while the number of Tank heroes decreased from two to one. According to a forum post by Jeff Kaplan, queue times for Damage heroes were drastically cut, but community responses seemed mostly negative, and none of the changes in Triple Damage were made permanent.[16][17]
Prior to Role Queue, Blizzard previously attempted to standardize teams by allowing players to enforce roles using the Looking for Group feature. This has since been removed.
Overwatch 2
Upon release of Overwatch 2, all roles received a new passive ability that applied to each hero in the role. Support heroes regenerated their health after staying out of combat, Tank heroes gained knockback resistance, and Damage heroes reloaded faster after getting an elimination.[18]
Each team's player count was also reduced to six to five, allowing only one Tank per team in Role Queue. In addition to the new role passive, Tank heroes received various buffs to accommodate the reduced frontline presence.[18]
Season 9: Champions
Season 9 of Overwatch 2 reworked the Damage role passive, removing the original speed boost and making it so that enemies they damage have temporarily reduced healing. Additionally, the Support role passive was applied globally to all heroes, but with a longer delay for Tank and Damage heroes.
Season 10: Venture Forth
Season 10 of Overwatch 2 expanded the functionality of the tank passive, causing it to also reduce damage taken from critical hits.
References
- ↑ Cite error: Invalid
<ref>tag; no text was provided for refs namedDesignQueen - ↑ 2023-11-03, MAUGA LIGHTS UP THE ARENA IN A LIMITED-TIME TRIAL!. Blizzard Entertainment, accessed on 2023-11-04
- ↑ Orisa (Overwatch), Blizzard Entertainment. Accessed on 2017-03-02
- ↑ 2022-04-20, Big Changes Coming To Doomfist And Orisa. Game Informer, accessed on 2022-05-08
- ↑ 2025-03-18, Season 15 Midseason: Collab, Crossbow, and Chaos. Blizzard Entertainment, accessed on 2025-03-22
- ↑ 2025-03-31, Overwatch 2 Season 16 Is Coming This April And Could Be The Boldest Update Yet. 9 Meters, accessed on 2025-04-03
- ↑ 2022-04-14, HEROES AREN’T BORN, THEY’RE MADE: AN IN-DEPTH INTRODUCTION TO SOJOURN. Blizzard Entertainment, accessed on 2022-04-20
- ↑ Cite error: Invalid
<ref>tag; no text was provided for refs namedSombra - ↑ Overwatch 2 - Heroes - Ana. Retrieved on July 27, 2025.
- ↑ 2023-11-05, Complete Blizzcon 2023 Summary. Reddit, accessed on 2023-11-05
- ↑ 2022-09-15, Overwatch 2's Next Support Hero Is Kiriko, a Healing Ninja. IGN, accessed on 2022-09-15
- ↑ 2025-02-12, Overwatch 2 Spotlight: A New Era of Innovation and Excitement. PlayOverwatch, accessed on 2025-03-22
- ↑ 2025-07-26, Overwatch 2’s upcoming hero Wuyang has abilities leaked early. Siege GG, accessed on 2025-07-26
- ↑ June 26, 2018 Patch
- ↑ 2019-07-18. Introducing Role Queue. Blizzard Entertainment, accessed on 2024-05-01
- ↑ 2020-02-04. Developer Update | Experimental Mode: Triple Damage | Overwatch. YouTube, accessed on 2024-05-01
- ↑ 2020-02. Jeff Kaplan: "I’m glad you’re enjoying it. The feedback is really polarizing." Blizzard Forums, accessed on 2024-05-01
- ↑ 18.0 18.1 2021-05-20. Overwatch 2 Drops Standard PVP Count To 5V5. Game Informer, accessed on 2022-05-08
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